Apex Systems Integrators

Field Service

APEXWare™ Field Service enables our clients to:

Eliminate paperwork and re-keying
Management of vehicle parts inventory
Real-time dispatching and communication
Reduce service to cash cycle by 80%-90%
Decrease service time per customer
Improve customer satisfaction
Conduct more calls per day and increase revenue and profit

APEXWare™ Field Service is the next generation solution for your mobile service work force.

APEXWare™ Field Service is completely paperless thus eliminating all errors associated with re-keying information and misplaced paper. We do provide the capability to print client invoices and work orders on demand, and work orders on demand at point of service.

Personnel use PC based handheld devices with bar-code scanners operating over a wireless network to perform their daily tasks. When the wireless network is not available, no problem, our solutions support both on-line and off-line operation completely transparent to the user.

Work orders are dispatched throughout the day, service personnel complete work orders, and transmit them back to you as they are completed. Technical bulletins are available from a web browser and your clients pay for the service on-the-spot with their MasterCard™ or VISA™. Management reporting includes web based detailed reporting.

As your business continues to grow, our APEXWare™ Field Service solution will ensure that you achieve new sales growth, reduce costs and enhance customer service levels.

For service/support in Canada/USA contact:

Apex Systems Integrators Inc.
3170 Harvester Road
Burlington, Ontario
Canada, L7N 3W8
Info@ApexSi.com
905-631-5895 (option 1)